Hold your horses – we offer 2-4 day FR shipping on all orders. Order cut off time for 2-4 day delivery is 2pm. Shipping days exclude weekends and bank holidays.

Drop us a line at hello@getpottd.com and we'll help with any issues with your order.

Hmm, this would be unusual, but no worries - we have a 30-day return policy, so you've got 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the Order ID. If you've received a damaged or incomplete item please give us a shout.

To start a return, please let us know at hello@getpottd.com, and we'll get sorting it for you.

Please note that returns will need to be sent to a DE address.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Unfortunately, items sent back to us without first requesting a return can't be accepted.

Yep, shipping to any FR address is free for orders €40 and up.